Many organizations wait until something breaks to fix it. However, this may further stir up problems that could have been nipped in the bud.
Because you’ve already lost revenue by the time a manager or a decision-maker discovers the existence.
Catching this early on is the key to increasing your sales efficiency and decreasing your sales cycles.
Here are 15 signs to indicate you’ve outgrown your current sales process:
Data Unification
1) Switching Between Multiple Tools To Retrieve Data
Salespeople use multiple tools such as CRM, calling, sales workflow automation, meeting scheduling, etc. At any point, you’ll need to refer back to several tools to get the whole picture.
This leads to data silos and inaccuracies. And creates inconsistencies in your sales process.
How Klenty Solves this problem: Klenty breaks the data silos with automated CRM Imports + Sheets Integration.
2) Your Automation Tool Does Not Integrate With Other Tools on Your Tech Stack
When all the tools you use don't integrate with each other, your sales engagement data is spread across like pieces of a jigsaw puzzle.
And this requires you to constantly collate the data from various tools to make sense of it.
How Klenty Solves this problem: Zapier Integration + Integrations with other tools such as slack, CRMs, Hippo Video, etc.
3) You Have to Manually Organize Data Work Due To One-way Integrations
Unidirectional sync is like read-only data. It leads to duplicate entries, incomplete records, and inaccuracies in your data.
This limited visibility makes it difficult to access data across the tools you use. And you’ll end up wasting productive hours combining the data from various sources to unify your systems.
For instance, if your CRM imports prospects into your automation tool, but does not track the updated data from your automation tool back to your CRM. In this case, you’ll spend more time doing data entry to keep your systems unified
How Klenty Solves this problem: Bidirectional CRM Sync
Cost-cutting
4) You’re Spending More Money Because You’re Investing in Several Tools
The average sales team uses anywhere between 4-6 tools other than a CRM for process automation, scheduling, reporting, and monitoring.
Point solutions are cost-intensive. Because you’ll spend for multiple subscriptions, licenses, and platform fees.
You’ll also spend more productive hours performing manual data entry work to integrate data with other tools that you use.
In this case, less is more. When you move to a sales tool that unifies all your tools, you’ll cut costs from fees. And improve process efficiency by saving time spent on collating and organizing data.
How Klenty Solves this problem: One platform for all your prospecting needs
5) You’re Adding More Reps to Your Team To Produce the Same Output
One common reason why a team’s output does not increase even when more sales reps are added is that the sales process is ineffective.
Ineffective sales processes are ill-defined. This leads to reps focusing on the wrong tasks or taking more time to complete tasks, which results in lost opportunities and decreased productivity.
How Klenty Solves this problem: Helps increase your reps' productivity with features such as Activity Center, Playbooks, Personalization, Dialer, etc.
Outcomes
6) Your Productivity Is Stagnant
If you’re struggling to raise the productivity bar, you’re probably using outdated technology. And you’re not making the most of the advanced sales tools or processes.
This could not only hurt your productivity but also give an edge to your competitors who have moved on from legacy solutions.
How Klenty Solves this problem: LinkedIn Execution + Sales Dialler + Cadences
7) Unable To Provide a Consistent Experience Across Your Prospect's Buying Journeys
The prospecting journey is not bound to one channel. Today, prospects show interest in one channel and can get nurtured or converted through a different channel.
Poor or inconsistent experiences can leave them feeling frustrated and negatively impact the bottom line.
Providing a consistent experience is the key to building trust and opening conversations with prospects.
How Klenty Solves this problem: Multi-channel inbox
8) Not Able To Drive Focused Outcomes
If your sales team or process lacks alignment with your business goals it can lead to missed opportunities and sales targets.
In most cases, you wait until the end of the month to review your team’s productivity.
But it is not actionable to learn in retrospect that your reps have been working on activities that didn't impact your sales targets.
How Klenty Solves this problem: Goals + Activity Center to help you plan your day and execute them
9) You Have No Insight Into Where Gaps Exist
Sales processes can quickly turn into a mysterious black box when you don't have visibility into what’s working and what’s not. Because it hinders your ability to make an informed decision.
Knowing the glitches in your process is crucial to ensure you have the right data to make decisions and provide solutions to ensure your sales process is functional.
How Klenty Solves this problem: Reports + Goals Dashboard to help you visualize the daily progress
10) Your Team Does Not Have Clarity on What to Work On
Every SDR’s ideal workday is to waltz into work and know exactly what their day looks like.
But, in reality, sales representatives are inundated by the number of prospects and the respective tasks they’re dealing with on a daily basis.
In all this, it's easy for priorities to get misaligned or for SDRs to be working hard on activities that don’t lead to meetings.
How Klenty Solves this problem: Goals
Process Efficiency
11) Reps Are Unable to Prioritize Prospects With the Highest Intent to Purchase
Sales reps may be prospecting up the wrong tree if they follow up with every prospect without understanding the prospect’s intent to purchase.
Following up with every prospect is necessary to ensure your prospects don't go dark. But manual follow-ups can be a time sink.
You may be spending more time on prospects who are not ready to open a conversation and miss the opportunities to convert prospects who are at the finish line.
With an intent-based sales outreach, your team can spend more time with better prospects and increase their probability of conversions.
This approach helps your reps hit their sales targets more efficiently by prioritizing and manually following up with prospects who are likely to convert. And automating the follow-ups for those who have yet to show the highest intent to purchase.
How Klenty Solves this problem: High-intent detector + Playbooks
12) You’re Unable To Deliver the Right Message to the Right Prospect
A one-size-fits-all approach is irrelevant. And irrelevance stops prospects on their tracks, preventing them from moving further into the prospecting journey.
On the other hand, manually personalizing the right message for every prospect will restrict the scale of your outreach. Which in turn negatively impacts your conversion rates.
You can deliver the right message to every prospect by anticipating their initial resistance and tailoring your outreach to address the prospect’s pain points.
How Klenty Solves this problem: Personalization + Playbooks
13) You Don’t Have the Whole Picture of Every Account You’re Prospecting
When you prospect into bigger accounts, you will encounter Champions, challengers, and decision-makers.
Your probability of opening a conversation drastically drops when you contact only one lead or prospect from every organization.
Your prospect may lose interest, fall out of the sales cycle, or may not be the decision-making authority.
And you lose visibility on the entire account. Because the success of your outreach is dependent on one prospect.
To drive successful outcomes, you need to map your entire account, figure out who your champions, challengers, and decision-makers are, and build relationships with various leads on the account.
How Klenty Solves this problem: Account-based selling
14) Your Current Process Does Not Allow You To Follow Up Efficiently
Resistance to sales calls or emails is normal. Only a handful of prospects convert without the initial resistance. This is why following up with prospects is the most important part of your sales process.
Effective follow-up involves sending prospects valuable content and creating multiple touchpoints to enable your prospect to convert.
Manually following up with every prospect, all of whom are at different stages of the sales cycle, can be mentally exerting and time-consuming.
This can lead to qualified prospects or those with the highest interest slipping through the cracks.
To avoid this, you need to reach prospects on the right channel and at the right time.
How Klenty Solves this problem: Playbooks + Multi-channel Inox
15) Following Up on the Same Channel
One common mistake that sales reps make is using only one or two channels for their outreach.
It takes 5-8 touches for a prospect to convert. Consistently following up on one channel makes your follow-ups monotonous and predictable.
And makes it that much easier to fall into your prospects’ blind spots. Especially if your prospects are not active on your follow-up channel.
Use a multi-channel approach to reach out to your prospects on their active channels at the right time.
How Klenty Solves this problem: Multi-channel Inbox
Klenty Features
CRM Integration
Accelerate your CRM by Building hundreds of time-saving workflows between Klenty and your CRM.
Chart a clear path of action for every rep in advance and drive your sales productivity.
Bi-directional Sync
Use Klenty’s bidirectional sync with your CRM to detect and auto-import new contacts. And automatically update the status of your leads on your CRM based on your actions in Klenty.
Custom Workflows
Create custom workflows to take actions in your CRM such as creating a deal when prospects engage with your email, or creating a new contact in Pipedrive when you get a response on Klenty.
Take the Power of Klenty Into Your CRM
Keep track of your cadences and manage your email campaigns on Klenty from within your CRM. That’s not all! You can also create tasks on Klenty, and execute them from your CRM.
Email Sync
Remove manual data entry work by automatically syncing engagement on emails such as opens, clicks, replies, and tasks on your CRM. You can also create a copy of emails and replies from your cadences on your CRM.
Deal Stage Automation
Create a cadence for every deal stage in your pipeline and automatically move prospects into a new cadence as soon as they move into a deal stage.
Unify Your Tech Stack With Zapier Integrations
Connect Klenty with 1000+ apps and automate your workflows.
Eliminate labor and time-intensive manual effort by setting up automated workflows with Zapier. And save hours every day. This allows you to focus on more important things.
Create smart workflows and set up processes that you never thought would be possible.
Use Zap Templates to connect Klenty with other Apps in 4 simple steps
Activity Center
Reinvent the way you execute your tasks with Klenty’s Activity Center. It consolidates everything you need to get done today. Be it emails, text messaging, meetings, LinkedIn tasks, or any other demand that comes your way. Complete the right task at the right time. Batch execute your tasks, Stay in a state of flow, and Reflect on your workday.
Playbooks
Detect your prospect's intent and use these signals to take the right next action for every prospect. Automatically transfer prospects to different cadences based on intent. Effortlessly combine cadences to build the perfect strategy for every prospect.
Sales Dialer
Use Klenty’s friction-free sales dialer to execute your calling tasks from within Klenty or your CRM. Record your calls, drop voicemails, track your call reports, and automatically sync your call data back to your CRM.
Use features like Local Dial and Prospect Timezone to increase your call connect rate when cold calling.
LinkedIn Execution
Leverage the power of LinkedIn to reach your prospects where they are active and improve your conversions.
Klenty helps you deliver a seamless multi-channel outreach. By enabling you to add LinkedIn steps within your cadence, execute your LinkedIn tasks with a single click, and track your LinkedIn engagement back to your CRM.
Multichannel Inbox
Unify all your inboxes and manage prospect conversations across all channels from your Multichannel inbox on Klenty.
With the multi-channel inbox, you can avoid skimming through gazillion channels and threads to retrace a conversation with your prospect. Or constantly hitting the refresh button, awaiting notifications across multiple channels.
Get into a state of flow and sidestep distractions from unwanted notifications.
Goals
Set team-level or individual goals on Klenty to contact prospects, complete activities, and book meetings.
Get a bird’s eye view of the team’s progress.
Track and visualize your team’s progress on the Goals dashboards and help your team stay cognizant of their progress.
Personalization
Creating memorable emails that stand out in your prospect’s inbox has never been easier. Use Klenty to personalize every customer touch point, at scale.
i) Liquid Templates
Make entire emails dynamic. Branch out with conditional texts and create fully dynamic emails, effortlessly with Liquid Templates.
ii) Delivery Windows
Deliver your emails at the right time, and grab your prospects’ attention while they’re active!
iii) Flexible Cadences
Don’t settle for static cadences when your game plan can change at any time. Edit cadences and reorder your cadence steps on the go!
vi) Video Personalization
Slay reading fatigue and get through to customers with personalized videos.
High-intent Detection
The high-intent detector on Klenty helps you set a scoring mechanism for your prospects and prioritize those who show the highest intent to purchase.
With this information, you can segment high-intent prospects and win more deals from this bucket by moving these prospects to a high-touch cadence. While continuing to nurture other prospects with a personalized, low-touch cadence.
