What Is Salesloft? A Brief Guide to Features, Pricing, and More

“Is Salesloft the sales engagement platform that can take your team to the next level?”

If you've found your way to this article, you're likely in the market for a sales engagement solution that can enhance your team's productivity and drive better results.

Let’s delve into all things Salesloft, from its features and use cases to pricing details, advantages, disadvantages, and even explore alternative options. By the end of this article, you'll be better equipped to determine if Salesloft is the ideal fit for your sales team's needs. 

Let's dive in!

Founded in 2011, Salesloft is one of the leading players in the Sales Engagement platforms Market. Though its original product offering focused on sales development, the company has since expanded its platform to offer functionality for the entire sales organization such as Conversation Intelligence , Revenue Intelligence etc.

What Is the Use of Salesloft?

You should use Salesloft if you’re looking to:

• Automate and streamline the procedure of contacting prospects
• Establish multi-step cadences to maximize conversion rates 
• Automate sending and receiving valuable engagement data from your CRM of choice
• Coach to outcomes with real-time data, so every seller becomes your best seller
• Improve processes and sell smarter with detailed revenue and engagement data reports
• Automate sending and receiving valuable engagement data

Who Can Use Salesloft?

Salesloft is an ideal solution for enterprise sales teams, offering a wide range of features that can benefit everyone from sales representatives to executives. The platform equips all members of the sales organization to enhance their efficiency, increase their success in closing deals, and harness consistent, reliable performance.

• Sales Development Teams: Salesloft empowers Sales teams to personalize interactions at scale, schedule more meetings, convert more prospects to opportunities, and ultimately drive revenue growth.

• Account Executives: Salesloft empowers Account Executives to effectively execute account-based strategies, manage opportunities from creation to close, and expand strategic accounts.

• Customer Success Managers: Salesloft empowers customer success managers to scale account coverage and nurture long-term relationships.

Features of Salesloft:

• Call Repository: Salesloft helps you quickly onboard new reps by building libraries of recorded calls and virtual meetings.

• CRM Updation: Activities are synced back to the CRM contact and account records automatically eliminating the need for manual work. This helps you have better customer interaction data.

• Cadences: Salesloft automatically routes leads, assigns them to reps, and adds them into recommended communication workflows called Cadences.

• Real-time Notification: Salesloft notifies you in real time when prospects are engaging, so that you can better prioritize their activity based on lead scoring or activity type.

• Real Time Coaching: Salesloft helps you give real-time coaching in both calls and virtual meetings and respond to real-time requests for help in active calls.

• Reports: Salesloft's Analytics measures the effectiveness of your sales process. When a user takes an action in the Salesloft platform, that activity and data shows up in their Analytics Reports as soon as they visit or refresh the Analytics page.

• Salesloft Mobile: With Salesloft Mobile you can take action, manage contacts, and track opportunity engagement, all from your mobile devices.

• Rhythm: Rhythm uses artificial intelligence (AI) to build each user a prioritized workflow which includes Cadence steps, One-off Tasks, and Deals To-Dos. Plays generate tasks based on the activities captured in Salesloft.

• Advanced Email Sequence Capabilities: Salesloft leverages the power of generative AI to deliver advanced email sequence capabilities. You can deliver a more relevant buying experience with AI helping you draft attention-grabbing emails. Salesloft provides you with dynamic fields that help you personalize outbound communication at a larger scale. You are also enabled to A/B test your emails for identify what your prospects are resonating with.

Pricing

Salesloft does not offer a transparent pricing page. So you will have to Book a demo with them, to find out the pricing. 

However, They have three pricing plans namely, Essential, Advanced and Premier. 

• Essential is the plan suggested to you if your goal is to Grow pipeline and Gain Insight. The features available in this plan are automated structured workflows, engagement analytics, pipeline performance etc. 

• Advanced is the plan suggested to you if your goal is to Convert deals and win customers. This plan gives you access to advanced features such as Conversation Intelligence, Deal intelligence etc. 

• Premier is their highest plan that is suggested for larger teams with the goal to generate predictable revenue every quarter. This plan gives you access to additional features such as Forecasting & Revenue Management.

Pros and Cons of Salesloft

Now that we have understood Salesloft as a platform , let's weigh the pros and cons of it as well. This would give you a better understanding of whether or not it would cater to your needs.

Pros:

• Amazing if you’re an enterprise company - Given its wide range of advanced features, Salesloft is the one stop solution for enterprise sales teams. Salesloft’s array of features such as Opportunity management and Revenue Management, in addition to its pricing, makes it tailor made to cater to Larger sales teams.

• Advance email sequence capabilities - Salesloft equips you with advance email sequence capabilities such as A/B testing, Email engagement tracking and notifications, Real time Analytics etc. Your Email campaigns using Salesloft make personalized messages simple, yet efficient with email automation and engagement toolsets.

• Multiple templates - Email templates are the backbone of scalable prospecting. Without them, cold emailing is exhausting and time consuming. Salesloft equips you with a variety of templates to choose from or even create your customized templates.

• Cadences - Cadences simplifies the process of organizing your prospects and customers and engaging with them. Your Cadences in Salesloft allow you to seamlessly execute your tasks in a way that fits your work rhythm.

• AI-driven analytics - Sales teams will be able to track their performance and progress better with  Salesloft’s AI driven analytics. Salesloft Analytics is a robust tool full of your team's data. Apart from the various analytics reports they already have, you are also enabled to create customized reports with the multiple metrics available.

• Hot Leads - Salesloft’s Hot Leads functionality notifies users of their most highly engaged prospects so that they can prioritize one-to-one engagement efforts. This feature is very helpful for sales teams to increase their efficiency and close deals more effectively by focusing their attention on prospects who are actively engaging with their outreach efforts, ultimately leading to higher conversion rates and revenue generation.

Cons:

• Interface Inefficiency - Salesloft's interface, while functional, has been described by a portion of users as somewhat less efficient than they would prefer. Some users have encountered challenges in navigating the platform smoothly and optimizing their workflow, which may require additional time and effort to adapt to.

• Reporting Complexity - The reporting features in Salesloft have been critiqued for their complexity, making it challenging for users to extract actionable insights from their data. Enhanced user-friendly reporting tools would be necessary for Sales teams to provide a more intuitive experience.

• Clunky Dialer - While Salesloft's dialer functionality serves its purpose, it has been perceived by some users as clunky, posing a potential challenge for sales representatives. This aspect is crucial since a smooth and efficient dialer is paramount for sales teams when making calls and engaging with prospects.

• Email cadencing Navigation Concerns - Users have raised concerns about the email cadencing process in Salesloft, primarily due to the perceived excess of clicks required to perform tasks. This aspect is vital because efficient email cadencing plays a pivotal role in sales outreach.

• Lack of transparency in Pricing - Pricing transparency is of utmost importance as it ensures that users can make informed decisions about their investment in the platform. Salesloft does not have transparent pricing, nor do they offer free trials. This leads to unease among prospective buyers and also is a huge roadblock for taking informed buying decisions.

• Customer Support Shortfalls - Reports of less-than-ideal experiences with Salesloft's customer support have been raised by a huge number of Salesloft users. Timely customer support is a critical component of any software service, as it ensures that users receive timely assistance and guidance.

• Learning Curve and Training Challenges - One significant drawback associated with Salesloft is its steep learning curve. Users have reported that adapting to the platform requires a considerable amount of time and effort. This could potentially discourage potential users, as it might lead to delays in achieving desired efficiency and success.

Klenty - The Best Alternative to Salesloft for Growing Sales Team

Salesloft is a well-known sales engagement platform, often chosen by sales teams for its extensive set of features. But it's important to think about other options that can provide more specialized solutions for expanding sales teams.

Let’s explore one such alternative to Salesloft, Klenty.

Klenty is a robust sales engagement platform designed to empower sales teams and streamline their outreach efforts.

Klenty: The Preferred Alternative to Salesloft for Expanding Sales Teams:

Klenty helps you deliver on your pipeline goals by enabling reps to plan, execute, and track their outreach across multiple channels and persistently follow up—all at scale. Plus, its affordable pricing plans, coupled with excellent customer support that’s always free of cost, will ensure the continued success of all kinds of sales teams, not just the enterprise ones.

Let's delve into why Klenty might be a more appealing choice for your growing sales team.

• Seamless CRM Integration: Klenty seamlessly integrates with the top five CRMs - Salesforce, MS Dynamics, HubSpot, Pipedrive, and Zoho. This ensures automated workflows and seamless data synchronization across the board, allowing your sales team to focus on building valuable relationships.

• Enhanced User-Friendliness: Salesloft provides a feature-rich but complex interface, often requiring substantial training. In contrast, Klenty boasts an intuitive and clutter-free interface, allowing your sales reps to get up to speed quickly and achieve results rapidly.

• Transparent Pricing: Unlike Salesloft, Klenty offers transparent pricing, so you always know what you're paying for. No hidden fees or surprises, just a straightforward pricing structure.

• Free onboarding: Klenty’s extensive onboarding process is free of cost to all of its customers. The support is customized depending on your sales team’s size and goals. What’s more, the support team will have as many onboarding calls as you need till every member of your team becomes comfortable using the platform.

• Free 24x5 customer support: Klenty’s customer support is impressively responsive—a response time of only 2.5 minutes—and remains free of cost for the entirety of your customer lifespan.

• Free deliverability consultancy: If sales teams who use Klenty encounter any email deliverability issues (like emails going to spam or having a high bounce rate), the customer support team will analyze their deliverability and provide actionable suggestions to ensure their emails land on prospect’s primary inbox. This, too, is free of cost.

• Free quarterly reviews: Klenty takes a proactive approach in improving its customers’ performances. Every quarter, the customer support team analyzes how customers use the platform, and prepares a deck that includes customized insights like overall performance review, recommendations, and product roadmap.

Klenty empowers you to build a high-performance sales team and provides premium customer service, all while being super easy on your pocket.

Want to see in action why Klenty is the best Salesloft alternative? Schedule a demo today!