As an outbound SDR, you're responsible for making a high volume of cold calls daily. After all, each call means a potential conversation and, hopefully, a booked meeting.
However, manually punching number after number into the phone can quickly become tedious. And when you're dealing with hundreds of calls every day, this manual approach can slow you down, preventing you from scaling your cold calling efforts.
The result? Fewer calls, fewer meetings, and ultimately, missed sales quotas.
To tackle this challenge, it's important to leverage technology that makes your dialing tasks easier and boosts productivity.
This is where auto dialers come in.
They automate your cold calling process, helping you get rid of manual dialing entirely and place more calls in less time.
In this article, we'll explore the best auto dialer software options you can consider to maximize efficiency and meet your sales quotas with ease.
What Are Auto Dialers?
An auto dialer is a tool that automatically dials phone numbers from a list. Once a call is answered, it can perform various actions, such as playing a pre-recorded message or connecting the call to a live sales representative.
It takes the hassle out of dialing numbers manually, allowing sales teams to save time and streamline their outreach efforts.
So, by having an auto dialer, salespeople can spend more time crafting compelling messages and engaging with prospects, which can boost productivity and result in more successful interactions.
If you're looking to boost the efficiency of your cold calling process, here are the top auto dialer options to consider.
15+ Best Auto Dialer Software Options To Consider in 2024
Why should you focus on high-volume cold calling? Before answering this, check out these cold calling statistics:
- The success rate of cold calling is only 2%.
- Sales reps in B2B tech should average at least 60 calls per day to improve the chances of booking meetings.
So, the more calls you make, the better your chances of engaging with more prospects and ultimately securing more meetings. This is why your cold calling success hinges on the sheer volume of calls made.
And you can’t let manual dialing hold you back from hitting your cold calling goals.
By using auto dialer software, you automate the dialing process, which allows you to make more calls efficiently.
To help you make an informed decision, we've curated this list of the top auto dialer software options you can explore.
1. Dial IQ by Klenty
Dial IQ by Klenty automates all the mundane and repetitive parts of your outbound calls, enabling you to focus more on engaging prospects and closing deals.
Between Power Dialer, Parallel Dialer, and Focus Dialer, your sales team can accelerate outbound dialing 5 times faster than manual dialing.
Here’s how:
- Sales reps with a high volume of calls can use the Parallel Dialer to dial up to 5 prospects at a time and save time.
- Alternatively, for reps who prefer structured call schedules without interruptions, the Power Dialer offers a focused environment dedicated solely to their calls.
- For reps using a multi-channel strategy and making warm calls, 1 Click-to-Call Dialer is helpful as it provides prospect information from the CRM or cold calling software before each call, facilitating personalized conversations and boosting conversion rates.
And that’s not all. Here are some more features of Dial IQ that helps you come on top of your outbound calling game every time
- Conversation Intelligence: Let AI take notes for you on call. Review calls in minutes with Auto-Summarization. Sync all notes to CRM.
- Call Outcome to mark the status of each call instantly.
- Call Reports to measure your performance and find coachable points.
- Call Recording to review calls at your convenience.
- Voicemail Drop to send personalized, pre-recorded voicemails with 1 click.
- Seamless CRM integration: Dial IQ integrates with 4 CRMs: Salesforce, HubSpot, Zoho, and Pipedrive. Effortlessly sync all calling activities, notes, transcripts and tasks in your CRM.
Pricing:
Dial IQ offers 2 pricing tiers: Basic and Advanced.
- Basic: $35/user/month (billed annually) and $45/user/month (billed quarterly)
- Advanced: $99/user/month (billed annually) and $75/user/month (billed quarterly)
- AI-Based Coaching (add on): $40/user/month (billed annually) and $40/user/month (billed quarterly)
2. Kixie PowerCall
Kixie's PowerCall sales dialer software automates the dialing process, saving time and helping you connect with more leads. It stops you from missing any calls by ringing on multiple devices at the same time, ensuring you answer prospects' calls no matter where you are.
Key features of this software include:
- Power dialer. Call up to 10 leads at once with no connection lag.
- Sales dialer. Leave a voicemail or send a text message in less than three seconds.
- Local presence dialer. Automatically call from a local number on every call.
Pricing: Available on request.
G2 rating: 4.7/5
CRM integrations: HubSpot, Salesforce, Pipedrive, Zoho CRM, HighLevel CRM.
3. Aircall
Aircall is another auto dialer software that automates dialing phone numbers, tracks performance, and automatically syncs data to your CRM. It also helps you coach new reps during their ramp-up period with its call coaching.
Some standout features of Aircall include:
- Toll-free numbers. Get toll-free numbers in your local area code and any country where your business operates.
- International numbers. Get local and international numbers for your business in 100+ countries.
- Call conference. Host up to 5 people in the same live call with Aircall's VoIP calling solution.
Pricing:
- Essentials: $40/license (billed annually) and $30/license (billed monthly)
- Professional: $70/license (billed annually) and $50/license (billed monthly)
- Custom: Available on request
G2 rating: 4.3/5
CRM Integrations: HubSpot, Pipedrive, Zoho CRM, Salesforce, Zendesk, Copper.
4. RingCentral
RingCentral's auto dialer software comes with rule-setting and data integration capabilities to establish who, when, and how often you're calling. It also seamlessly integrates the Do Not Call (DNC) list, allowing customers to opt-out and helping sales reps stay aware of their choice.
Key features of RingCentral include:
- Progressive dialer. Ensure prospects are connected with a live rep every time with a smart power dialer.
- Predictive dialer. Use intelligent predictions to optimize call volume and SDR availability.
- Preview dialer. Simplify research and call selection to develop a personal connection for each call.
- TCPA safe dial. Access a full-featured manual dialer with built-in compliance supporting tools.
Pricing:
- Core: $20/user/month (billed annually) and $30/user/month (billed monthly)
- Advanced: $25/user/month (billed annually) and $35/user/month (billed monthly)
- Ultra: $35/user/month (billed annually) and $45/user/month (billed monthly)
G2 rating: 4.0/5
CRM integrations: Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, and Zendesk.
5. Nextiva
Nextiva offers a fully cloud-based VoIP platform for voice and video calls, text messages, faxes, and team chat. While it does not have an actual auto dialer, you can integrate your CRM with its Go Integrator to unlock a ton of features, including automatic dialing and disposition tracking.
Some standout features of Nextiva include:
- Unlimited calling. Make unlimited HD calls from your desktop or mobile phone.
- Custom caller ID. Select what name shows up when you make business calls.
- Local and toll-free numbers. Create a local or custom number with Nextiva's business phone service.
Pricing:
- Essential: $18.95/user/month (billed annually) and $25.95/user/month (billed monthly)
- Professional: $22.95/user/month (billed annually) and $30.95/user/month (billed monthly)
- Enterprise: $32.95/user/month (billed annually) and $40.95/user/month (billed monthly)
G2 rating: 4.5/5
CRM integrations: HubSpot, Zoho CRM, Salesforce, Oracle Sales Cloud, Bullhorn, and SugarCRM.
6. Orum
Orum is an AI-powered live conversation platform that automates dialing and offers a wide range of products for coaching, analytics, and more. It automates the manual parts of dialing and repetitive data entry so you can focus on building relationships with prospects.
Key features of Orum include:
- Power and parallel dialing. Control the dialing speed to call one or multiple numbers at a time.
- Objection detection and transcription. Automatically transcribe sales calls and flag common objections.
- Dispositions. Automatic list cleaning and updating based on your call dispositions and sequencing.
Pricing: Available on request
G2 rating: 4.6/5
CRM integrations: HubSpot and Salesforce.
7. PhoneBurner
PhoneBurner is another auto dialer tool that lets you dial 60 to 80 contacts in an hour. It is easy-to-use, highly customizable, and has an intuitive interface, allowing you to scale your outreach efforts easily.
Some key features of this tool include:
- Live connections. Get to live conversations faster to drive engagement, callbacks, and conversions.
- No telemarketer delay. Respond to prospects immediately without any awkward pauses.
- Streamline workflows: Leave voicemails, send emails, log calls, and perform post-call processes, all with one click.
Pricing:
- Standard: $127/user/month (billed annually) and $149/user/month (billed monthly)
- Professional: $152/user/month (billed annually) and $179/user/month (billed monthly)
- Premium: $169/user/month (billed annually) and $199/user/month (billed monthly)
G2 rating: 4.7/5
CRM integrations: Salesforce, SugarCRM, HubSpot, Zapier, Zoho CRM
8. Five9
Five9 is a cloud-based contact and call center solution offering omnichannel tools for effective inbound and outbound call management. It gives you access to different types of auto dialers that can seamlessly align with your campaign or business size.
Key features of Five9 include:
- Multiple dialer options. Select from predictive, progressive, power, or preview dialers based on your calling volume and campaign requirements.
- TCPA dialer. Allows SDRs to decide if they want to manually dial each contact or skip to the next one.
- Certified caller. Ensure phone calls are transferred correctly between networks and allow carriers to confirm the authenticity of the Caller ID.
Pricing:
- Digital: $175/month (billed monthly)
- Core: $175/month (billed monthly)
- Premium: $235/month (billed monthly)
- Optimum: $290/month (billed monthly)
- Ultimate: $325/month (billed monthly)
G2 rating: 3.9/5
CRM integrations: Salesforce, Zendesk, Oracle, and Spice CRM.
9. Genesys Cloud CX
Genesys Cloud CX is another cloud-based contact center solution that automates dialing and simplifies digital and voice campaigns. With this tool, you can access a full-featured call center with accurate and compliant data across various industries, including retail, healthcare, financial services, and government.
Some standout features of Genesys Cloud CX include:
- Inbound and outbound channels. Make it easier for prospects to connect with you and reach out to them through their preferred channels.
- Automatic call distribution. Route customer interactions with skills-based and intelligent routing.
- Voice services. Access cloud telephony, unified communications, and call center services.
Pricing:
- Genesys Cloud 1: $75/month (billed monthly)
- Genesys Cloud 2: $95/month for digital (billed monthly) and $115/month for digital + voice (billed monthly)
- Genesys Cloud 3: $135/month for digital + WEM (billed monthly) and $115/month for digital + WEM +voice (billed monthly)
G2 rating: 4.3/5
CRM integrations: Salesforce, Microsoft Dynamics 365, HubSpot, Zendesk, and more.
10. Squaretalk
Squaretalk is a contact center software that facilitates personalized, swift, and effective interactions with prospects. It also simplifies customer support across different platforms, helping you build customer loyalty. The tool comes with high-security standards and a user-friendly interface, saving you time and money and boosting performance.
Key features of this tool include:
- Click-to-call. Make calls directly from your CRM or any web app with a click.
- Predictive dialer. Predicts contacts that are most likely to answer and pairs them with the most suitable reps.
- Multi-channel messaging. Connect with prospects on their preferred device or platform.
Pricing:
- Standard: $15/user/month (billed annually) and $25/user/month (billed monthly)
- Professional: $30/user/month (billed annually) and $55/user/month (billed monthly)
- Enterprise: Available on request
G2 rating: 4.6/5
CRM integrations: Zoho CRM, Salesforce, Zendesk, HubSpot, and more.
11. Nice CXone
Nice's CXone is an open cloud platform that helps you manage all voice and digital interactions on a single platform. The tool's predictive dialer helps you maximize the time spent talking to customers, reducing hang-ups and boosting revenue.
Key features of the CXone include:
- Proactive dialer. Automate dialing to maximize connect rate and minimize idle time.
- AI routing. Reduce queues by pairing every phone call with the right sales rep.
- CX analytics. Analyze customer interactions for actionable insights to enhance the customer experience.
Pricing:
- Interactions Orchestration:
- Digital agent: $71/rep/month (billed monthly)
- Voice agent: $94/rep/month (billed monthly)
- Omnichannel agent: $110/rep/month (billed monthly)
- Orchestration, Optimization, and Analytics:
- Essential suite: $135/rep/month (billed monthly)
- Core suite: $169/rep/month (billed monthly)
- Complete suite: $209/rep/month (billed monthly)
G2 rating: 4.3/5
CRM integrations: Salesforce, Microsoft Dynamics 365, Zendesk, Oracle, and SugarCRM.
12. Talkdesk
Talkdesk is another AI-powered cloud contact center platform that helps you minimize post-call work, improve self service rates, and accelerate automation. It is a browser-based solution that facilitates seamless contact list management and filters unproductive calls to boost efficiency and reduce idle time.
Some key features of Talkdesk include:
- Connect with clarity. Engage prospects with crystal-clear voice quality and personalization.
- Omnichannel presence. Meet prospects anywhere, anytime across SMS, chat, email, and social messaging.
- Orchestrate effective customer journeys. Direct calls and transition them into digital conversations using a simple click-and-publish system and a robust routing engine.
Pricing:
- CX Cloud Digital Essentials: $85/user/month (billed monthly)
- CX Cloud Essentials: $85/user/month (billed monthly)
- CX Cloud Elevate: $115/user/month (billed monthly)
- CX Cloud Elite: $145/user/month (billed monthly)
G2 rating: 4.4/5
CRM integrations: Salesforce, Zendesk, and Microsoft Dynamics 365.
13. CloudTalk
CloudTalk is a VoIP business calling tool that automates workflows and provides you with built-in analytics to optimize performance and increase calling efficiency. The tool provides global coverage, allowing you to reach prospects worldwide on their terms.
Key features of this tool include:
- 3-way calling. Listen in on calls or invite experienced colleagues to help with complex issues while putting customers on hold.
- Smart dialer. Create custom single-click call queues with numbers from any website or CRM.
- Power dialer. Remove repetitive tasks and assign automated call campaigns to SDRs.
Pricing:
- Starter: $25/user/month (billed annually) and $34/user/month (billed monthly)
- Essential: $30/user/month (billed annually) and $39/user/month (billed monthly)
- Expert: $50/user/month (billed annually) and $69/user/month (billed monthly)
- Custom: Available on request.
G2 rating: 4.3/5
CRM integrations: HubSpot, Pipedrive, Zendesk, Salesforce, Zoho CRM, Microsoft Dynamics 365, and more.
14. Koncert
Koncert is a B2B AI-based auto dialer that helps you filter through voicemails and phone trees and connect live calls. The tool automatically selects local caller IDs based on your prospect's area code, increasing the chances of your calls being answered.
Some standout features of this tool include:
- AI parallel dialer. Make 200+ calls in just one hour.
- AI flow dialer. Lean back as numbers are dialed one by one.
- Agent-assisted dialer. Build your sales pipeline and drive revenue with trained, professional human dialing reps.
- Click dialer. Place sales calls directly in Salesforce or Cadence with 1 click without manual dialing.
Pricing: Available on request.
G2 rating: 4.6/5
CRM integrations: HubSpot and Salesforce.
15. JustCall
JustCall is another auto dialer software that also comes with automated SMS features to help you connect with customers across channels, coach your teams, and automate workflows. Its all-in-one sales dialer allows you to call more leads in an hour and drive revenue.
Some standout features of JustCall include:
- Predictive dialer. Automatically connects reps to answered calls, increasing reach and minimizing idle time.
- Auto dialer. Reduce downtime and make more calls every hour.
- Dynamic dialer. Automatically dial newly added leads in your CRM.
Pricing:
- Base Suite:
- Essentials: $19/user/month (billed annually) and $29/user/month (billed monthly)
- Team: $29/user/month (billed annually) and $39/user/month (billed monthly)
- Pro: $49/user/month (billed annually) and $69/user/month (billed monthly)
- Business: Available on request
- AI Suite:
- Team Plus: $49/user/month (billed annually) and $69/user/month (billed monthly)
- Pro Plus: $89/user/month (billed annually) and $109/user/month (billed monthly)
- Business Plus: Available on request
G2 rating: 4.2/5
CRM integrations: Pipedrive, Salesforce, LeadSquared, HubSpot, and Copper.
16. Dialpad AI Sales Center
The last auto dialer software on our list is Dialpad AI Sales Center. It facilitates automated dialing and helps sales reps adhere to best practices and monitor customer satisfaction. With this tool, you can also call, message, and meet with teammates and customers, transfer calls, and move conversations to their preferred devices from one centralized AI-powered app.
Some standout features of this tool include:
- Voicemails and callbacks. Eliminate long hold times with automated voicemail and callback capabilities.
- Live speech-to-text. Leverage the automated speech recognition software to transcribe your calls as they're happening.
- Voicemail drop. Record a single voicemail to easily drop when a prospect can't get to the phone.
Pricing:
- Essentials: $60/user/month (billed annually) and $70/user/month (billed monthly)
- Advanced: $95/user/month (billed annually) and $110/user/month (billed monthly)
- Premium: $150/user/month (billed annually) and $170/user/month (billed monthly)
G2 rating: 4.5/5
CRM integrations: Salesforce, Zendesk, Microsoft Dynamics 365, HubSpot, and Zoho CRM.
Why Should You Use Auto Dialers?
If you're making bulk cold calls every day, auto dialers can significantly enhance the process. Here's how:
- Boost your cold calling efficiency: Auto dialers automate the dialing process, enabling you to make more calls in less time. This boost in efficiency helps you connect with more prospects and increase your chances of success.
- Monitor your calling performance: Most auto dialers come with built-in analytics and reporting features that help you track key metrics such as call volume, connection rates, and conversion rates. This data allows you to identify areas for improvement and fine-tune your strategy.
- Remove invaluable numbers automatically: Auto dialers can detect and remove invalid or disconnected numbers from your cold calling list, saving you time and ensuring you focus on contacting potential leads that actually matter.
- Transfer numbers from CRM instantly: Auto dialers can seamlessly sync with your CRMs , allowing you to access and dial contacts directly from your CRM platform. This not only streamlines your workflow but also eliminates the hassle of manual data entry.
- Improve your cold calling success rate: Auto dialer software allows you to reach out to more prospects, ultimately improving your cold calling success rate.
Choose the Right Auto Dialer for Your Business
When it comes to selecting the best auto dialer software for your business, it is important to select one that:
- Offers different types of auto dialers
- Is easy to use and implement
- Integrates with your existing platforms
- Complies with TCPA and GDPR guidelines
- Has excellent customer support
The only tool that ticks all the above boxes is Klenty—the only sales engagement platform that offers multi-mode sales dialing.
With Klenty's Sales Dialer, sales teams can choose the type of auto dialer based on their requirements and boost their call volume by up to 5 times compared to manual dialing. Here's how:
- Power Dialer. Reps who like to set aside specific time slots to make calls can use the power dialer to focus entirely on their calls without any distractions.
- Parallel Dialer. For reps managing a high volume of calls, the parallel dialer can be the perfect tool to dial up to 5 prospects at once.
- Focus Dialer. If you're employing a multi-channel approach and making warm calls, Klenty's click-to-call dialer can be a valuable tool as it provides prospect information from the CRM or cold calling software before each call.
And that's not all. Klenty's Sales Dialer also comes with several other valuable features that can help you up your cold calling game:
- Conversation intelligence. Record and analyze each call and generate AI-driven transcripts and four types of summaries to easily review calls.
- Voicemail drop. Leave personalized, pre-recorded voicemails with 1 click.
- Local dialing. Use local area codes in your call to boost connect rates.
- Call recording. Review calls at your convenience.
- Call outcomes. Mark the status of each call instantly.
- Call reports. Measure your performance and find areas of improvement.
Ready to experience the power of Klenty's Sales Dialer? Book a demo now to see the tool in action.
FAQs
Are auto dialers illegal in the US?
How many types of auto dialers are there?
- Predictive dialers
- Power dialers
- Progressive dialers
- Preview dialers
