Personalization is the driving force of every successful sales outreach. McKinsey & Company find that a massive 71% of consumers expect personalization, with 76% getting frustrated when they don’t find it.
And cold calling is no exception to this demand of personalization.
But when you have to make 100s of prospect calls day in and day out, adding that personal touch can be tough. It requires you to revise prospect knowledge, brush up on your script and punch in their number into the phone, all at lightning speed so that you can meet your quota! That doesn’t sound great, right?
To balance call volume and personalization, you need the right kind of sales dialer—a click-to-call dialer. These dialers allow you to take the time you need to personalize your sales pitch while also helping you save time otherwise spent punching numbers in your phone.
Here, you’re going to find the top 10 click-to-call dialers right here to kickstart your journey to supercharging cold calling efforts.
But before jumping to that, let’s explore what a click-to-call dialer is in the first place.
What Is Click-to-Call Dialer?
A click-to-call dialer software allows you to initiate a prospect call in real time by simply clicking your prospect’s phone number.
Unlike auto dialers, these don’t dial the next number on the list automatically. You have full control over which prospect to dial, helping you focus on and personalize your cold calls better.
With click-to-call dialers, you can make phone calls without having to dial the digits one after the other. All it takes is a click, and your prospect’s phone starts ringing.
What’s more, click-to-call dialers give you time to prepare for your calls. Once you’re ready and pumped to talk to your prospect, simply click to begin! By managing this task for you, this convenient sales outreach software helps you save precious time otherwise wasted in punching the digits individually.
Who Can Benefit From Using a Click-to-Call Dialer in Sales?
There are predominantly 2 types of sales dialers: Auto dialers and click-to-call dialers. Auto dialers automatically dial prospects one after the other, while click-to-call dialers require sales reps to initiate the calls with a click.
Now, while auto dialers can seem more convenient, they don’t give sales reps much time to prepare between calls, making them ideal for reps who are well-versed in the art of cold calling or sales teams whose outbound strategy requires minimal personalization.
As for click-to-call dialers, it can prove to be the superior choice for sales reps who:
- Follow Up on Previous Interactions
Sales reps often warm up their cold calls by sharing an email or connecting with the prospect on LinkedIn before dialing the call.
As a result, they might need a few moments to personalize their cold call script based on the contents of the previous touchpoints. A click-to-call dialer helps here by allowing the sales rep control over when to start dialing the prospect.
- Are New to Cold Calling
Sales reps who are new to cold calling can find it hard to use auto dialers that jump from one call to another successively. They might need time to get used to the conversation, revise the call script, and research the prospect a little more comprehensively.
For these sales reps, a click-to-call dialer proves to be ideal. They can take their time preparing for calls and pace them as per their preference.
- Target a Small Group of Prospects
If you’re targeting a specific niche of your total addressable market that only has, say, a few thousand potential customers, speeding through your cold calls with an auto dialer is unwise. Why? Given that you’re only targeting a slice of your market, you can’t afford to burn through your sales prospecting list.
With a click-to-call dialer, you can give each cold call a little more time by deciding when you want to dial the prospect, and perfect your cold calling script for each prospect.
Is research complete? Personalized script ready? On goes the cursor to the phone number!
- Work With Non-Homogenous Prospect Lists
If your prospect list looks like a rainbow with different personas belonging to different industries or a mix of different buyer types like SMBs, mid-market, and enterprise, auto dialing might not work. Working with a diverse list like this, you need some time to plan each call before dialing, as you can’t use the same value prop for every persona.
Naturally, you’d like some time to tweak your pitch and personalize your value prop. You get this flexibility between calls with a click-to-call dialer.
- Target High-Ticket Prospects
Sales reps targeting high annual contract value (ACV) prospects have no room for error on their cold calls. They need to put their best foot forward to ensure a high-value client doesn’t slip away. This means thorough research that could often go on till the very last minute.
With a click-to-call dialer, you can dial the prospect once you’re satisfied you have everything to hook them.
Now that you know why you need a click-to-call dialer, let’s look at the leading names in the space.
Top 10 Click-to-Call Dialer Software for Cold Calling
There are many click-to-call dialers in the market. But researching each to see which would suit your needs could turn your hair gray.
To help you save time finding the cream of the crop, here we have a concise list of the top 10 click-to-call dialers in the market.
1. Dial IQ by Klenty
Dial IQ helps you dial your prospects with ease, in just one click. Its 3-column view allows you to see all important information, such as prospect details, research, script, and call notes, on a single screen, helping you concentrate on your prospect call without switching windows.
Further, it also offers helpful features such as call reports, call outcome, 1-click voicemail drop, and more to optimize your cold calling efforts.
Features:
- Focus Dialer: Dial 1 prospect at a time and view prospect details, research, script, and notes all in a single view.
- CRM Dialing: Dial prospects without switching windows or exiting your CRM window.
- Automatic Transcription: Get all your cold calls automatically transcribed and summarized and have AI update notes in your CRM.
- Call Forwarding and Routing: Drive prospect calls to colleagues when not in the office to avoid missing out on potential buyer intent.
- Local Dialing: Increase your connection rates by using numbers with your prospect’s local area code.
- Call Notes: Klenty’s sales dialer automatically takes notes during cold calls and logs them into your CRM.
Pricing:
Dial IQ offers 2 pricing tiers: Basic and Advanced.
- Basic: $35/user/month (billed annually) and $45/user/month (billed quarterly)
- Advanced: $99/user/month (billed annually) and $75/user/month (billed quarterly)
- AI-Based Coaching (add on): $40/user/month (billed annually) and $40/user/month (billed quarterly)
G2 Rating: 4.6/5
CRM Integrations: Salesforce, Pipedrive, Zoho CRM, HubSpot CRM.
2. Aircall
Aircall leverages cloud-based technology to automate call dialing while tracking performance and logging call details into your CRM. Further, it uses AI to review cold calls and unlock insights to improve conversations.
Lastly, sales reps can leverage Call Tags and Disposition Codes to quickly give context to calls for their colleagues, optimizing decision-making and facilitating smooth follow-ups.
Features:
- Leverage toll-free numbers with your prospect’s local area code or any country where your business operates.
- Call whispering allows sales reps to help guide each other on live calls without disturbing the conversation.
- Record, upload, and write voicemail scripts for a personalized message to greet your prospects when you’re out of the office.
Pricing:
- Essentials: $30/license (billed annually) and $40/license (billed monthly)
- Professional: $50/license (billed annually) and $70/license (billed monthly)
- Custom: Available on request
G2 Rating: 4.3/5
CRM Integrations: Pipedrive, Salesforce, Microsoft Dynamics, and HubSpot CRM.
3. LeadDesk
LeadDesk allows you to dial prospect numbers directly from websites, spreadsheets, and your CRM. Further, this dialer operates on its own contact center as a service platform.
Features:
- Allows sales reps to initiate a prospect call by clicking the prospect’s number on any website, spreadsheet, or CRM.
- Facilitates easy reporting by keeping all data in one place.
- Offers automatic, power, and predictive dialers in addition to the click-to-call dialer.
Pricing:
- Instant: $105.81 /license/month
- Essential: $116.50 /license/month
- Advanced: $148.57 /license/month
- Enterprise: Available on request
G2 Rating: 4.4/5
CRM Integrations: Salesforce, Pipedrive, and Zendesk.
4. Twilio
Twilio leverages the Voice API’s high-quality and reliable connections that are supported by the Twilio Super Network to offer sales reps access to global carriers, private connections to the cloud, and indefinite scaling. In the process helping them make quality VoIP (Voice Over Internet Protocol) calls.
Features:
- Branded calling displays your name, brand logo, and call purpose on your prospect’s mobile for transparency.
- Call tracking allows you to measure your sales outreach’s ROI.
- Masked calling leverages temporary phone number proxies to protect the sensitive data of both you and your prospect.
Pricing:
- Pay-as-you-go: Starts from $0.0140/min
- Calls per Second (CPS): Available with pay-as-you-go pricing and discounts for committed use. It starts from $35/month (pay-as-you-go pricing.
- Committed-use discounts: Available on request
G2 Rating: 4.2/5
CRM Integrations: Salesforce, Zoho, and Microsoft Dynamics.
5. OpenPhone
OpenPhone helps you dial prospects and send them texts while maintaining your prospect lists on one single window. Further, it offers a unified view of every interaction by automatically recording calls, transcribing voicemails, and organizing call logs with texts in one conversation.
Features:
- Leverage a dedicated inbox for every prospect and keep conversations organized by topic in a central location.
- Transfer calls effortlessly when you need a colleague to take over the call.
- Use Ring Order to decide the order in which members of a shared number receive incoming calls from prospects individually, in groups, or simultaneously.
Pricing:
- Starter: $15/user/month (billed annually at $180) and $19/user/month
- Business: $23/user/month (billed annually at $276) and $33/user/month
- Enterprise: Available on request
G2 Rating: 4.7/5
CRM Integrations: HubSpot and Salesforce.
6. Ringover
Ringover’s VoIP phone system helps sales reps connect to prospects with a click of a button, eliminating human error and speeding up cold calling efforts. Further, it offers insight into your sales team’s calls to drive cold calling efforts.
Features:
- Allows sales reps to log call notes in their CRM to ensure all call details are well organized.
- Establish a local presence with unlimited calls to over 110 global destinations.
- Access your Ringover account from your desktop, tablet, or mobile app with a consistent, high-quality connection regardless of device.
Pricing:
- SMART: $21/user/month (billed annually) and $29/user/month
- BUSINESS: $44/user/month (billed annually) and $54/user/month
- ADVANCED: $54/user/month (billed annually) and $64/user/month
G2 Rating: 4.5/5
CRM Integrations: Axonaut, Copper, and Clientify.
7. Koncert
Koncert is a click-to-call dialer that helps you eliminate the manual punching of phone numbers and captures all sales calls in your CRM to ensure every call has a record of its disposition. This way, sales managers can track their team’s performance effectively.
Features:
- Gain real-time analytics and customizable reports on your cold calling efforts.
- Get access to parallel, AI Flow, and Agent-assisted dialers in addition to click-to-call dialers.
- Capture all sales call details with their disposition directly in your CRM.
Pricing: Available on request
G2 Rating: 4.6/5
CRM Integrations: Salesforce, HubSpot, and Microsoft Dynamics 365.
8. Dialpad AI Voice
Dialpad AI Voice is a click-to-call dialer that uses generative AI to optimize your sales outreach. It allows sales reps to call, message, and meet with colleagues and prospects, move conversations to their preferred devices, and transfer calls all from their AI-powered platform.
Features:
- Eliminate tedious hold time with automated voicemails and callback capabilities.
- Built-in AI to take notes and track action items to help sales teams focus solely on their cold call conversations.
- Voicemail transcriptions help sales reps scan voicemails they receive after hours.
Pricing:
- Standard: $15/user/month (billed annually) and $23/user/month
- Pro: $25/user/month (billed annually) and $35/user/month
- Enterprise: Available on request
G2 Rating: 4.4/5
CRM Integrations: Salesforce, Zendesk, and Copper.
9. Ameyo
Ameyo by Exotel provides a click-to-call dialer that helps sales reps dial their prospects in a single click. Its number masking feature helps maintain customer privacy by masking customer details in the dashboard. Further, its Unified Agent Desktop helps reduce Average Handling Time (AHT) by eliminating the need to switch between windows.
Features:
- Keeps track of prospect intersections and call context with its click to talk solution.
- Record all prospect calls to find coachable points and train new sales reps.
- Get customized reports for all key metrics and analyze real-time data on dashboards.
Pricing: Available on request
G2 Rating: 4.3/5
CRM Integrations: Zoho CRM and Freshdesk.
10. Dialer360
Dialer360 is a browser-based extension that allows sales reps the click-to-call facility from any web page. In other words, it can help you connect with your prospect the second you find their contact details, regardless of a web page.
Features:
- Allows sales reps to click a prospect phone number on any web page and initiate dialing.
- Ringless Voicemail allows sales reps to send a message directly to a prospect’s voicemail inbox.
- Offers AI and auto dialers in addition to click-to-call dialer.
Pricing: Available on request
G2 Rating: 4.4/5
CRM Integrations: Salesforce, Insightly, and Pipedrive.
What Makes Klenty’s Click-to-Call Dialer Unique?
Klenty’s Sales Dialer comes with a unique Focus Dialing capability that allows you to execute click-to-call dialing with zero distractions. Its convenient 3-column view allows sales reps to see prospect details, research, script, and notes all on their screen.
In other words, sales reps no longer have to switch between multiple windows, such as spreadsheets and CRMs. They get everything they need for the call right in one place, helping them concentrate on their conversation better.
But wait, there’s more. Klenty is also the only sales dialer that offers multi-mode sales dialing. Apart from the click-to-call dialer in Focus Dialer, it also provides 2 auto dialing options:
- Parallel Dialer: Dials up to 5 prospects simultaneously, helping improve your total connects per day.
- Power Dialer: Dials a preloaded list of prospects automatically, one after the other.
Other than this, Klenty comes with other convenient features such as:
- AI-powered notetaking. Leverage conversation intelligence to automatically take detailed AI notes for every call and automatically summarize them for easy review.
- Voicemail Drop allows you to send personalized, pre-recorded voicemails in a single click.
- Local Dial improves call pick-up rates by leveraging numbers with your prospect’s local area code when trying to connect with them.
- Call Outcome feature marks the status of every call instantly.
- Call Reports help you measure your sales team’s performance and identify coachable points.
In short, Klenty is your go-to if you’re looking to skyrocket your cold calling efforts with a healthy dose of automation and precision.
To check out what Klenty’s Sales Dialer will look like in your tech stack, book a demo now!
