Finding The Best Nooks Alternative For Your Sales Team

When it comes to dialing solutions, Nooks is one of the popular choices. If you’re evaluating Nooks for its calling capabilities, you’re in the right place. In this blog, we’ll review Nook’s dialer capabilities and pricing, alongside an alternative worth exploring.

By the end, you’ll better understand how Nooks aligns with your sales strategy.

Let’s dive in.

Nooks also offers a video conferencing platform that helps remote, hybrid, and distributed teams do live call coaching and collaborate throughout the day.

What are The Most Important Features of Nooks?

Nooks offers features designed to save time, automate key tasks, and provide clear insights into call performance. Here's a closer look at what Nooks brings to the table:

• Parallel Dialer: Nooks’s parallel dialer lets you call up to 5 people simultaneously.

• Auto-Voicemail Drop: Leave pre-recorded voicemails automatically.

• Call Scoring: Analyze every conversation and score each call versus key behaviors.

• Smart Lists: Prioritize prospects who asked to be called back or didn’t pick up.

• Call Summaries:  Automatically capture vital call details.

• List Clean-Up: Automatically identify prospects with inaccurate phone data and finds new phone numbers using waterfall enrichment across contact data providers.

• Virtual Salesfloor: Allows you to coach and collaborate live on calls.

Pricing

Nooks has an AI Dialing Assistant plan which gets you access to their parallel and power dialer, along with CRM integrations.

Nooks also has an AI Coaching Assistant plan, for features like call scoring, transcripts, summaries, and coaching insights.

Finally, Nooks has an AI Prospecting Assistant plan, which covers an account researcher, list builder, and email writer.

Nooks does not mention their pricing on their website, but according to sources, they charge about $5,000 per user per year.

Why Explore Nooks Alternatives?

Nooks is a great option for sales teams looking to speed up their outbound calling efforts. It allows reps to reach prospects quickly, while also offering coaching features that help improve overall call skills.

With Nooks’s coaching, reps can

• Practice with training bots generated using data from previous calls.
• Receive AI-generated feedback and grading.
• Get live coaching and feedback with their managers listening to their calls.

While these features provide valuable support for reps during live interactions, they do not facilitate detailed call reviewing. 

Sales managers often need to dive deeper into specific moments within calls to provide precise coaching. However, Nooks does not allow for a granular breakdown of calls into sections — like the introduction, objection handling, or closing, that would enable managers to focus on key coachable moments.

Without this functionality, managers are left to review entire call recordings, which can be time-consuming and inefficient, especially for scaling teams. The inability to isolate specific segments makes it difficult to identify exactly where reps struggle or succeed, limiting the potential for targeted coaching and personalized feedback. This can result in missed opportunities for improvement and less effective skill development across the team.

What is Dial IQ by Klenty?

Dial IQ by Klenty is a Parallel and Power Dialing Platform built for growing sales teams, that combines AI-powered coaching and detailed call analysis to better your reps’ performance.

Whether you’re managing a large number of calls or focusing on improving outcomes, Dial IQ provides the tools sales managers need to make data-driven decisions and fine-tune their team’s approach.

What are The Most Important Capabilities of Dial IQ?

Dial IQ stands out from Nooks by providing sales managers with deeper insights into reps’ call activities, with color-coded AI scoring with feedback on each call section. This is through Dial IQ’s Talk Track Tables.

What Talk Track Tables Does:

Talk Track Tables converts unstructured call data into a structured, easy-to-read table format. The AI listens to calls, checks adherence to the cold-calling methodology, and highlights gaps for improvement.

Think of it as an AI SDR Analyst:

• Listening to hundreds of calls over time
• Breaking down call details into components
• Scoring and comparing what was done versus what should have been done
• Indicating where reps need retraining or improvement

With Talk Track Tables, sales managers can

• Identify patterns that lead to successful or unsuccessful cold calls.
• Spot skill gaps in sales reps.
• Analyse which openers and value propositions drive meetings.
• Ensure adherence to sales methodologies.

Dial IQ supports high-volume dialing through:

Parallel Dialer

80% of calls go unanswered or to voicemail, and when you're dialing one prospect at a time, it leads to missed opportunities. Dial IQ’s Parallel Dialer solves this by allowing reps to call up to five prospects at once, enabling teams to handle up to 350 calls per hour. This feature not only increases live connections but also helps reps spend more time engaging with potential customers.

Power Dialer

Downtime between calls can hurt a sales team's productivity and limit the number of prospects they can reach. Dial IQ’s Power Dialer eliminates this issue by automatically dialing a selected list of prospects with a single click. This feature allows reps to connect with three times more prospects daily without adding to their workload. Dialing the next number right after an unanswered call or voicemail also increases talk time by up to 400%.

Dial IQ also enables you to:

Dial With Account Context (High-Touch Approach)

• Click-To-Call Dialer: Dial 1 prospect at a time, with your prospect details, research, script, and notes all in one view.
• CRM Dialer: Call prospects without leaving your CRM.

Leverage AI-Powered Call Reviews and Coaching

• AI Call Notes: Automatically summarize calls with AI-driven notes, including next steps, all synced to the prospect’s activity history for quick access to critical information.
• Topic Detection: Pinpoint key conversation elements with AI—intro, pitch, objections, and closing—or custom topics you set, highlighting areas of strength and improvement.
• Automatic Field Capture: Identify missed opportunities or inconsistencies in reps' conversations by automatically extracting key data points like designation, users, and next steps, directly from the conversation.
• Next Step Detection: Verify whether appropriate next steps have been established by using AI to identify them based on conversation context, with AI also recommending follow-up actions to prevent missed opportunities.
• Outcome Detection: Filter for specific call outcomes as AI automatically assigns them with detailed notes and syncs the information to the CRM.

Increase Connect Rates

• Local Presence: Use local area codes in your calls to increase familiarity and improve connect rates.

• Timezone Detection: Batch your calls according to the current time in your prospect's region.
• Number Rotation: Automatically switch between multiple phone numbers while making calls, reducing the chances of calls being flagged as spam.

Reduce Admin Work

• AI Voicemail Detection: Auto-detect voicemails and instantly move on to the next call.
• Automatic Voicemail Drop: Automatically drop pre-recorded, custom voicemails to multiple prospects without the repetitive effort.
• AI Live Transcription: Get real-time call transcription with timestamps, capturing every key moment during the call.
• AI Call Summarization: Review calls at a glance with AI-powered summaries.
  CRM Integration: Dial IQ integrates with Salesforce, Zoho, Pipedrive, Hubspot, and MS Dynamics.

Pricing

Dial IQ has 2 pricing tiers:

• Basic ($35/user/month billed annually and $45/user/month billed quarterly)
• Advanced ($99/user/month billed annually and $119/user/month billed quarterly.)

Dial IQ also offers an add-on plan for AI-based call reviews and coaching:

• AI-Based Coaching ($40/user/month, whether billed annually or quarterly)

These plans get you access to AI-powered coaching features like AI Automatic Outcome Detection, AI Call Field Capture, AI Topic Detection, AI Live Transcription, AI-Based Coaching Filters, and AI Next Step Identification.

Access Dial IQ’s pricing plans here

Feature Comparison: Nooks vs. Dial IQ

Which is the Right Dialer For Your Sales Team?

Both Nooks and Dial IQ are excellent choices for scaling call volume, through their parallel and power dialers. Both platforms also automate the manual tasks involved, freeing up valuable time for sales teams to focus on more strategic activities. However, Nooks does not provide the comprehensive call review features that sales managers require for training and performance evaluation. 

Dial IQ differentiates itself by providing detailed call review tools, through its Talk Track Tables, which offers a deeper level of call analysis, helping sales managers pinpoint conversation strengths and areas for improvement. While their plans start at $35 per user per month, you can access their multi-mode dialer for 99$ per user per month, which is still a quarter of Nook’s estimated pricing.

Ultimately, the choice of dialer depends on your team’s specific needs. Both Nooks and Dial IQ offer distinct advantages, so it’s important to evaluate which features align best with your goals and budget.

If you’re a growing sales team looking to improve the quality of your outbound interactions, Dial IQ is here to help you meet your pipeline goals. Book a demo to see how Dial IQ can support your sales efforts!