Top 15+ Sales Dialer Software To Win at Cold Calling In 2024

Research finds that sales reps in the B2B tech space should make at least 60 calls every day to achieve the desired results. But this benchmark is hard to achieve if you dial your prospects manually.

From picking up the phone and dialing the prospect to logging your call details into your CRM, this process is highly prone to errors and inefficiency and, most importantly, isn’t scalable. Further, it all eventually snowballs into a lower number of calls and a missed meetings booked quota. 

So, what’s to be done, you ask? Easy—integrate a sales dialer and your cold calling process will be streamlined in one go. 

Here, we give you a concise list of the top sales dialer software and tips on how to choose the right software for your team. But before that, let’s look into what a sales dialer is.

What Is a Sales Dialer?

A sales dialer is a software application that automates the entire cold calling process. 

It enables you to dial their prospect with a click of a button rather than individually punch numbers into your phones. Not only that, sales dialers can call one prospect after the other on your list automatically without any manual dialing. 

Sales dialers also offer CRM integrations to log all call details automatically as you go. 

In addition, sophisticated dialers offer capabilities such as call recording and conversation intelligence to provide in-depth insights on your calls. 

In short, sales dialers automate all the grunt work associated with cold calling, so that you can focus your efforts solely on reaching more prospects and booking more meetings.

What Are the Types of Sales Dialers?

A study finds sales reps spend 64.8% of their time on administrative tasks. These tasks include preparing for cold calls, logging in call details, notetaking, and the like. 

This means, if you’re working for 8 hours a day, you’ll be spending less than 2 hours on the task you’re supposed to be doing all day long, which is reaching out to your prospects.

Fortunately, you can reverse this situation with an auto dialer for sales. By managing these administrative tasks for your reps, this tool ensures your reps can concentrate their efforts on booking meetings rather than on non-revenue-generating tasks. 

And to find one that meets your needs, you need to first understand the types of dialers available. Here are the 2 types of sales dialers: 

1-Click-To-Call Dialer

1-Click-to-Call dialer automates the dialing process as reps only have to click the number on their screen instead of manually punching numbers. But, this tool doesn't automatically dial prospects and requires reps to initiate the call.

Auto Dialer

As the name suggests, an auto dialer is more sophisticated and automatically dials the call. It leverages call data and algorithms to ensure sales reps connect with prospects efficiently and prevents idle time between calls. 

Here are the 4 types of auto dialers:

• Power Dialer

These dialers automate the dialing process. Sales reps simply preload a list of prospects they want to call, and the power dialer places the calls one after the other. 

If a call goes unanswered, the next number is automatically dialed, improving the efficiency of your cold calling efforts.

• Predictive Dialer

These auto dialers predict when a sales rep will be finished with an ongoing call and place the next one accordingly. They leverage a pacing algorithm and consider the average dialing rate and rep availability to calculate a call’s end time.

These dialers can also identify busy lines, voicemails, and unanswered calls to drive connection rate and productivity. 

• Parallel Dialer

Parallel dialer dials multiple prospects at the same time. This improves the chances of sales reps connecting with a prospect and eliminates time wasted in case a prospect doesn’t pick up. 

Further, if more than 1 prospect picks up the call, the first one is connected with the sales rep, while the others are placed in a queue for the sales rep to connect with once their call is over.

• Progressive Dialer

These are similar to power dialers, but with one difference: progressive dialers leverage existing call data such as call abandonment rate, connection rate, and rep availability to place calls.

In other words, these dialers place one call after the other based on call data to drive the chances of connection and cold calling efficiency.

Why Do You Need Sales Dialer Software?

Before we get down to discussing the top sales auto dialers and sales dialer pricing, let’s understand why you need it in the first place. Here’s why integrating a sales dialer should be on top of your list this year:

• Accelerate Your Dialing: Sales dialer software automates the dialing process, allowing sales reps to make more calls, book more meetings, and spend more time perfecting their sales pitches. 
• Make Call Logging Error-Free: Sales dialer software integrates seamlessly with your CRM to ensure your call details are accurately and securely logged into your cold calling systems.
• Strategize Better with Data-Driven Insights: Leverage call analytics, track key metrics, and generate reports to learn what’s working and what’s not. 
• Scale Your Cold Calling Process: Automating your cold call dialing process allows sales reps to make more calls and reduce idle time between calls.

Given the competitive age in which sales reps make calls, the above benefits make sales dialer software a must for every sales team. Now that we have established that, let’s discuss the top sales dialers you should consider.

15+ Best Sales Dialer Software to Boost Your Cold Calling Performance

1. Dial IQ by Klenty

Dial IQ by Klenty automates all the mundane and repetitive parts of your outbound calls, enabling you to focus more on engaging prospects and closing deals.

Between Power Dialer, Parallel Dialer, and Focus Dialer, your sales team can accelerate outbound dialing 5 times faster than manual dialing.

Here’s how:

• Sales reps with a high volume of calls can use the Parallel Dialer to dial up to 5 prospects at a time and save time.
• Alternatively, for reps who prefer structured call schedules without interruptions, the Power Dialer offers a focused environment dedicated solely to their calls.
• For reps using a multi-channel strategy and making warm calls, 1 Click-to-Call Dialer is helpful as it provides prospect information from the CRM or cold calling software before each call, facilitating personalized conversations and boosting conversion rates.

And that’s not all. Here are some more features of Dial IQ that helps you come on top of your outbound calling game every time

• Conversation Intelligence: Let AI take notes for you on call. Review calls in minutes with Auto-Summarization. Sync all notes to CRM.
• Call Outcome to mark the status of each call instantly.
• Call Reports to measure your performance and find coachable points.
• Call Recording to review calls at your convenience.
• Voicemail Drop to send personalized, pre-recorded voicemails with 1 click.
• Seamless CRM integration: Dial IQ integrates with 4 CRMs: Salesforce, HubSpot, Zoho, and Pipedrive. Effortlessly sync all calling activities, notes, transcripts and tasks in your CRM.

Pricing:

Dial IQ offers 2 pricing tiers: Basic and Advanced.

• Basic: $35/user/month (billed annually) and $45/user/month (billed quarterly)
• Advanced: $99/user/month (billed annually) and $75/user/month (billed quarterly)
• AI-Based Coaching (add on): $40/user/month (billed annually) and $40/user/month (billed quarterly)
  

2. Aircall

Aircall is a sales dialer that uses cloud-based technology to help streamline your cold calling efforts. Further, it helps monitor individual and team metrics in real-time to help you make measurable improvements. 

Lastly, it leverages AI to help review calls effectively and unlock insights from your cold calling conversations.

Features:

• Use toll-free numbers in your local area code or any country where your business operates.
• Leverage call conversation solution to host up to 5 people on the same call with Aircall’s VoIP (Voice Over Internet Protocol) calling solution.
• Record, upload, and write voicemail scripts for a customized message to greet prospects when you’re out of the office.

Pricing:

• Essentials: $30/license (billed annually) and $40/license (billed monthly)
• Professional: $50/license (billed annually) and $70/license (billed monthly)
• Custom: Available on request

G2 Rating: 4.3/5

CRM Integrations: Pipedrive, Salesforce, Microsoft Dynamics, and HubSpot CRM.

3. Revenue.io

Revenue.io brings contact data, talking points, engagement history, and enablement content to help improve conversations. Additionally, it harnesses the power of real-time insights to drive sales performance and smash your meetings booked goals.

Features:

• Its Local Presence feature drives pick up rates by calling your prospects via numbers with their area code.
• Leverage Voicemail Drop to record and drop voicemails with a single click.
• Record cold calls to playback and review later.

Pricing: Available on request

G2 Rating: 4.7/5

CRM Integrations: Salesforce

4. MightyCall

MightyCall is a flexible and scalable cloud-based solution that is designed specifically for small and mid-sized businesses. It leverages AI to monitor call quality and make necessary changes to drive connecting rates.

Features:

• Its Click-to-Call dialer allows you to initiate a call by simply clicking on the prospect’s number.
• Its Automatic Call Distribution (ACD) feature sorts and manages large volumes of calls to avoid overwhelming your sales team.
• Its Do Not Call (DNC) feature allows it to manage your call lists while ensuring your prospect’s preferences are respected.

Pricing:

• Core: $ 15/user/month (billed annually) and $20/user/month (billed monthly)
• Pro: $ 23/user/month (billed annually) and $30/user/month (billed monthly)
• Power: $ 30/user/month (billed annually) and $40/user/month (billed monthly)
• Enterprise: Available on request

G2 Rating: 4.5/5

CRM Integrations: Salesforce and HubSpot.

5. Dialpad AI Voice

Dialpad AI Voice leverages generative AI to streamline your sales outreach. Its advanced technology captures conversations and delivers concise summaries straight to your inbox so that you can concentrate on your prospects.

Features:

• Sales reps can set up custom routing rules and forward calls to their smartphones or a specific team to ensure prospects always reach the right person.
• Its built-in AI takes notes and tracks action items to help your sales team stay focused on the conversation.
• Offers voicemail transcriptions to help your sales rep quickly scan any voicemails they might have received after hours. 

Pricing:

• Standard: $15/user/month (billed annually) and $23/user/month 
• Pro: $25/user/month (billed annually) and $35/user/month
• Enterprise: Available on request

G2 Rating: 4.4/5

CRM Integrations: Salesforce, Zendesk, and Copper.

6. Orum

Orum’s sales dialer helps detect voicemails, filters out bad numbers, and automatically navigates phone directories to boost your cold calling efficiency.

Features:

• Its objection detection and transcriptions feature allow it to automatically transcribe your sales call and flag common objections for you to revisit later.
• Orum cleans and updates your prospect lists based on your call dispositions and sequences, eliminating manual data entry.
• Its voicemail sequencing helps you tailor pre-recorded voicemails.

Pricing: Available on request

G2 Rating: 4.6/5

CRM Integrations: Salesforce and HubSpot.

7. Groove, a Clari Company

Groove by Clari gives sales reps the visibility they need to close more deals. It helps you record, transcribe, and analyze every sales call while automatically associating insights with the correct activities and opportunities in Salesforce.

Features:

• Automatically record and associate sales calls to review later.
• Gain call transcripts for all cold calls that you can use to summarize calls.
• AI-powered insights allow you to capture custom and deal-related keyword analytics.  

Pricing: Available on request

G2 Rating: 4.7/5

CRM Integrations: Salesforce

8. Nextiva

Nextiva is a fully cloud-based VoIP (Voice Over Internet Protocol) phone service that has proven reliability with 99.999% uptime. Apart from facilitating smooth cold calling, it also furthers team collaboration by allowing teams to schedule meetings, assign tasks with due dates, share files, create groups to connect via chat, video and audio, etc. on the platform.

Features:

• Offers unlimited audio and video call meetings.
• Get free toll-free and virtual voicemail facilities.
• Offers real-time call tracking and custom reports.

Pricing:

• Essential: $18.95/user/month (billed annually) and $25.95/user/month (billed monthly)
• Professional: $22.95/user/month (billed annually) and $30.95/user/month (billed monthly)
• Enterprise: $32.95/user/month (billed annually) and $40.95/user/month (billed monthly)

G2 Rating: 4.5/5

CRM Integrations:  Zendesk and Salesforce.

9. Flashinfo

FlashInfo is a sales dialer that allows you to boost productivity, accelerate sales cycles, and improve conversions by leveraging generative AI. It helps you gain insight into your cold calling efforts to identify what’s working, what's not, whether sales strategies are implemented effectively, etc., ensuring your sales outreach is also improving.

Features:

• AI-powered parallel dialer helps you manage multiple cold calls simultaneously, driving efficiency.
• Integrate and assign call scripts to ensure your sales team communicates effectively with prospects while parallel dialing.
• Its call recording and tracking feature monitors and analyzes your cold calls to identify areas of improvement.

Pricing:

• FlashInfo’s AI Parallel Dialer: $399/user/month (billed annually)

FlashInfo Plans:

• Professional: $550/month (billed annually)
• Advanced: $880/month (billed annually)
• Custom: Available on request

FlashClick Plans:

• Professional: $6,000/company/company (billed annually) and $500/company/month (billed monthly)
• Advanced: $30,000/company/company (billed annually) and $2,500/company/month (billed monthly)
• Elite: Available on request

G2 Rating: 4.7/5

CRM Integrations: Salesforce

10. Kixie PowerCall

Kixie Powercall helps you remove the monotony of outbound calling and drive efficiency with bidirectional CRM integration, ConnectionBoost, which automatically calls the prospect from a local number and other advanced features that give your sales reps more connections in fewer dials.

Features:

• Its Power dialer eliminates connection lag, allowing your sales reps to make more than 1000 cold calls a day.
• Its Sales dialer helps you leave voicemails and send texts in under 3 seconds with free custom templates.
• Its Local Presence dialer leverages AI to increase pickup rates by up to 500% with spam detection, progressive caller ID, and local presence.

Pricing: Available on request

G2 Rating: 4.7/5

CRM Integrations: HubSpot, Pipedrive, Salesforce, and Zoho CRM.

11. Close

Close helps you sell more efficiently by unifying your outreach and engagement and automating your cold call dialing efforts on one single platform. It offers a choice of dialers for your sales team to use depending on their needs and goals.

Features:

• Leverage power dialer to call prospects on your list automatically without switching apps.
• Its predictive dialer helps you dial multiple prospects at once, and when a real human answers, it connects them with an available sales rep. 
• Its Call Assistant takes notes and organizes them to ensure you have a summary to review after the call.

Pricing: 

• Startup: $49/user/month (billed annually) and $59/user/month
• Professional: $99/user/month (billed annually), and $109/user/month
• Enterprise: $139/user/month (billed annually), and $149/user/month

G2 Rating: 4.7/5

CRM Integrations: HubSpot and Close CRM.

12. OpenPhone

OpenPhone positions itself as an all-in-one phone system for teams. It allows you to place calls and send texts while maintaining your list of prospects on one single platform. It also helps you automatically record calls, transcribe voicemails, and see call logs while reading texts in one conversation.

Features:

• A dedicated inbox for every phone number to keep conversations organized by topic or location.
• Routes incoming calls to another U.S. or Canadian phone number automatically.
• Leverages Ring Order to choose which order members of a shared number receive incoming calls from prospects individually, in groups, or all at once.

Pricing:

• Starter: $15/user/month (billed annually at $180) and $19/user/month
• Business: $23/user/month (billed annually at $276) and $33/user/month
• Enterprise: Available on request

G2 Rating: 4.7/5

CRM Integrations: Salesforce and HubSpot.

13. Koncert

Koncert’s sales dialer offers AI+ embedded phone tech to facilitate 8x prospect conversations and up to 50% higher connection rates over the average sales dialer. It filters through voicemails and phone trees to connect live callers. It also automatically selects Local Caller IDs depending on your prospect’s local area code.

Features:

• Leverage its AI parallel dialer, a multi-line dialer, to make 200+ cold calls in just 1 hour.
• Its AI Flow dialer enables your sales rep to sit back and relax as it dials prospects one after the other.
• Its Agent-assisted dialer allows you to feed your pipeline and drive revenue with trained, professional human dialing agents.
• Its Click dialer helps you to dial your prospects with a single click.

Pricing: Available on request

G2 Rating: 4.6/5

CRM Integrations: Salesforce and HubSpot.

14. PhoneBurner

PhoneBurner is an auto dialer that helps you dial 60-80 prospects in an hour, eliminating awkward delays. It promises fewer hangups, improved quality of conversations, and more closed deals- all with no per-minute fees for complete prospecting freedom.

Features:

• Its power dialer allows you to get 100% delay-free connections while reducing the risk of spam flags.
• It promises no telemarketer delay by ensuring prospects hear a friendly “Hello” as soon as they pick up the call.
• Automatically tracks every call activity and outcome to help you make data-driven decisions with custom reports and call recording facilities. 

Pricing:

• Standard: $127/user/month (billed annually) and $149/user/month (billed monthly)
• Professional: $152/user/month (billed annually) and $179/user/month (billed monthly)
• Premium: $169/user/month (billed annually) and $199/user/month (billed monthly)

G2 Rating: 4.7/5

CRM Integrations: Zoho, HubSpot, and Salesforce.

15. RingCentral

RingCentral’s sales dialer optimizes your cold call efforts with seamless dialing, real-time call notes, personalized conversation insights and AI writing and translations of messages. It also offers an AI-powered personal assistant that takes notes to help review call details with real-time and post-interaction insights.

Features:

• Leverage local telephone numbers in any location to establish yourself as a local business and increase your connection rate.
• Its call recording and analytics capabilities allow you to review calls and examine data insights at your own time. 
• RingSense AI identifies trends that improve employee and customer interactions through rich call analysis. 
• Offers various types of sales dialers, such as preview and predictive sales dialers.

Pricing:

• Core: $20/user/month (billed annually) and $30/user/month (billed monthly)
• Advanced: $25/user/month (billed annually) and $35/user/month (billed monthly)
• Ultra: $35/user/month (billed annually) and $45/user/month (billed monthly)

G2 Rating: 4.0/5

CRM Integrations: Salesforce, Zoho CRM, HubSpot, Microsoft Dynamics 365, and Zendesk.

16. CloudTalk

CloudTalk is a sales dialer that streamlines outbound and inbound calling, optimizes resource allocation, and maximizes performance with a comprehensive set of business calling tools. It allows sales reps to label calls and track types of interactions, outcomes, and other performance metrics.

Further, its Call Flow Designer automation allows you to design your inbound calling journey to fit the specific needs of your prospects and customers.

Features:

• Leverage its Smart Dialer to create custom single-click call queues with numbers from any CRM or website and reduce call times by 50%.
• Use its Power Dialer to connect with 3x more prospects by eliminating repetitive tasks and assigning automated call campaigns to sales reps.
• Its Click-to-Call feature allows you to automatically convert phone numbers from the web into a clickable format and call prospects instantly. 

Pricing:

• Starter: $25/user/month (billed annually) and $34/user/month (billed monthly)
• Essential: $30/user/month (billed annually) and $39/user/month (billed monthly)
• Expert: $50/user/month (billed annually) and $69/user/month (billed monthly)
• Custom: Available on request.

G2 Rating: 4.3/5

CRM Integrations: Pipedrive, Zendesk Sell, HubSpot, Salesforce, Zoho CRM, and MS Dynamics 365.

How to Choose the Right Sales Dialer Software for You? 

Now that you have a succinct list of sales dialers to choose from, it’s time to understand how to navigate your way to the one that should make it to your tech stack. 

Here are some crucial factors to consider when evaluating sales dialers:

• Auto Dialing

Sure, you can choose a regular dialer. But is that really the smartest choice for your sales team that has a never-ending list of prospects to cold call? Not quite. 

Sales dialers that enable auto dialing help in reducing idle time between calls and keep your sales reps’ phones working as hard as they work. By monitoring, predicting, and placing prospect calls efficiently, auto dialing accelerates your cold calling process.

• Strong CRM Integrations

Why should your sales dialer come with deep CRM integrations? Four words: Single source of truth. 

Today, you need all your business systems working in tandem with each other and not in isolation. You need them to exchange information so that your sales team is always on the same page and your prospects’ sales journeys remain blemish-free. 

For this, you need to ensure that your chosen sales dialer integrates with your CRM and other cold calling systems seamlessly.

• Call Recording

Next, choose a sales dialer that offers call recording facilities. This allows you to revisit calls to understand why meetings weren’t booked, what could be improved, and get targeted insight into how to move forward.

Further, your sales dialer must also offer call transcriptions and summaries to help you scan the content of sales conversations that transpired during the cold call without having to listen to entire recordings.

• Call Analytics

The best sales dialer for your team must efficiently monitor and examine call activity metrics across timelines (daily, weekly, or quarterly). It must also offer reports on call duration, pick-up rates, calls made, etc., to help you analyze and improve your cold calling efforts. 

Further, choose an auto dialer that allows you to specify benchmarks such as call volume, meeting booking targets, and the like. This way, you’ll be able to get a bird's-eye view of the ground situation and adjust strategies before situations get dire.

For instance, call analytics will help you identify sales reps who are struggling to meet their targets and prompt you to host training sessions or 1-on-1s to help them improve.

• Local Presence Dialing

It's natural to be suspicious of calls from unknown numbers. You can’t blame your prospect for cutting the call before they even pick it up, but you can tweak the number that flashes on their phone. 

Choose an auto dialer that offers local presence dialing that helps you place calls to your prospects using their local area code. This not only improves the chances of your call getting picked up but also helps build trust early on in the interaction.

• Conversation Intelligence

Lastly, your chosen sales dialer software must offer conversation intelligence capabilities such as call summarization, talk time analysis, sentiment analysis, and more to give you granular but scannable insight into how your sales team is performing. 

This allows you to recognize areas for improvement and commendation, whether set strategies are working, what needs to change, etc., empowering you to optimize your cold-calling efforts. 

Wondering which tool meets all the above criteria? Keep reading to find out.

How Dial IQ Elevates Your Cold Calling to the Next Level?

Klenty checks all the boxes in the previous section. Its Sales Dialer offers auto dialing, empowering your reps to make more calls and close more deals. 

Its seamless integration with 4 CRMs (Salesforce, Zoho CRM, HubSpot and Pipedrive) helps you log all your call details securely.

Next, Klenty’s Dial IQ offers call recording and analytics to help improve and coach reps. Its local dial feature helps you call prospects with their area code, improving the chances of connection. Lastly, its conversation intelligence tool takes notes, offers call summarization, and syncs all calls to your sales platforms. 

But the story doesn’t end there. Klenty also offers a big cherry on top.

You see, Klenty is the only sales engagement platform that offers multi-mode dialing. With Klenty, your sales team can leverage the following modes to smash their meetings booked quota:

• Focus Dialer: Helps concentrate on  1 single prospect with all their details, research, call scripts and notes right in front of you.
• Power Dialer: Automates dialing cold calls.
• Parallel Dialer: Dials up to 5 calls simultaneously. If 2 prospects pick up at the same time, 1 is placed in the queue.

The above aspects make Klenty the perfect partner for your sales rep, like Turner and Hooch!

To check out Dial IQ by Klenty in action, book a demo now!

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