Sales reps often find themselves in the middle of a scattered array of calls, notes and to-dos.
Sifting through what was said on previous meetings can be an uphill struggle and leave you unprepared for future calls.
At the same time, sales managers need to understand what reps spoke on the call, the next steps set and which reps are the top performers in the team.
Meanwhile, your Product and Customer Success teams remain uninformed about any feature requests, leaving them in the shadows. Even the C-suite demands insights into industry trends and customer needs.
If this resonates with you, read on to discover a game-changing solution that will equip your team to organize all your calls in one place, extract insights on how the call truly went, build more pipeline and close more deals.
Enter Conversation Intelligence - The Game Changer
Conversation Intelligence platforms are AI powered tools that automatically record, transcribe and analyze calls. Organizations use Conversation Intelligence platforms to speed up reviewing calls and collect valuable data about their sales processes and Customer lifecycle. Conversation Intelligence stands as the system of record and analysis for sales teams, guiding them to build pipeline, close more deals and coach reps into rockstars.
Call IQ - The One Stop Solution
Call IQ by Klenty is a Conversation Intelligence Platform that captures, transcribes and analyzes every customer interaction. This is the only tool you require to summarize what happened on a call, get context from previous conversations quickly and also analyze and identify the key drivers to close the deal faster. Let's take a deeper dive into its features to understand how your Sales Teams would benefit using Call IQ.
Call IQ enables sales teams with a single system of record, recording all calls and meetings in an easily accessible center. Call IQ provides sales managers with a 360-degree picture of their reps' calls, eliminating the need for hours of listening or live joins.
AI-powered customizable call summaries emerge as a beacon of information, empowering reps to analyze and learn from previous conversations. The days of deciphering hours of recordings have passed, replaced by a single tool that extracts useful data. This saves you from the hours you had to spend going through call transcriptions previously.
Sentiment Analysis enables managers to identify the genuine nature of interactions, removing questions about the authenticity of CRM notes.
With Call IQ at the forefront, collaboration grows, as cross-functional communication is made very convenient through mentions and comments. Cross functional collaboration might be necessary in closing most deals.
Questions inside Call IQ section provides you with all the questions posed by both parties on the call. The Action items section leaves you with a list of actionables addressed during the call. This would not let you miss a single follow up ultimately creating much more pipelines.
Call IQ syncs insights with CRM and Slack. This is useful for the entire organization to gain visibility into call events, the real status of the deal and any coachable moments managers need to take action on.
Value of Call IQ in Driving Pipeline and Revenue
Call IQ emerges as the secret weapon of transformation in this story of evolution, moving sales teams to their utmost potential. Equip your sales team with Call IQ to maintain a unified record of all customer interactions, get AI generated customizable meeting summary and insights and not miss a single follow up henceforth. Call IQ's array of capabilities enables you to break down barriers and drive pipeline growth and revenue like never before.
