Success Story | Learn Worlds + Klenty

Challenges

No centralized strategy in place
Hours wasted on manual data entry
Too many tasks. Too less time

About LearnWorlds:

LearnWorlds is a powerful, easy-to-use, and reliable training solution for individuals and enterprises. A fully customizable, white-label solution to train employees and associates, educate customers or sell online courses to a wide audience.

Challenge

“LearnWorlds was doing a couple of non-organized, non- centralized stuff”

When Antonis Askianakis joined LearnWorlds as the Head of Sales, he immediately spotted the biggest gap in their inbound pipeline generation: the lack of a standardized process for their BDRs to execute.

Reps were living in Activity Chaos - executing email and call follow-ups at random. While manually qualifying and running campaigns drained hours from their day.

As a result, they were unable to get leads to reply, meaning they were losing potential customers to competitors.

And with no insight into what activities moved leads forward at every pipeline stage, lead engagement decayed, deals stalled and questions on sales performance became harder to answer.

Antonis decided the only solution to bleeding pipeline was to guide rep execution with a Sales Engagement Platform that would

Align his team to a centralized playbook
Increase Speed-to-Lead
"How to standardize sequences such that best practices are followed by every sales rep on the team?"
Integrate deeply with Pipedrive CRM, automate tedious manual work and save hours

The Klenty Difference

Standardized Sales outreach process
Increased speed to lead
Complete CRM workflow automation

Favorite Features

Seamless Pipedrive integration
Klenty Sequences
Native Widget

Solution

“I like the idea of automation and implementation”

That was when he landed on Klenty.

Klenty helped LearnWorlds execute systematic sales outreach and wave goodbye to irregular follow-ups.

Finally, Antonis could automate and standardize the following sales processes:

Routing leads to the right sales sequences from inside Pipedrive
Running sales sequences to leads using multiple channels at scale
Moving leads to the next stage in the pipeline on a reply or a meeting booked
Creating tasks for leads based on their stage
Capturing activity and engagement data inside Pipedrive from Klenty

Here’s how LearnWorlds increased their volume of meetings booked by 65%

1 Import leads from Pipedrive with a single click

As soon as reps qualified a lead, they could automatically add them to a sequence or manually push leads into sequences in ONE click using Klenty’s native widget inside Pipedrive.

Result

Reps were able to save a lot of time as they could add leads to Klenty with a single click

2 Create a standardized outreach process

Klenty’s Sales Sequences helped LearnWorlds execute a centralized playbook spanning email, call, SMS, and LinkedIn touchpoints.

Automated follow-ups guided reps to contact leads consistently and in a timely manner, generating deeper engagement.

LearnWorlds could set up various filters in Pipedrive for segments of leads - based on geography, lead status type, etc and route them to different sequences in Klenty.

Result

Reps become more organized as they followed a standardized process

3 Automatically create activities in Pipedrive based on engagement in Klenty

LearnWorlds' sales outreach process involved creating different activities in Pipedrive for ‘Persons’ and ‘Deals’ based on engagement like email opens, clicks, and moving leads to the next stage on a positive reply.

With Klenty, reps could automate this entire workflow using Triggers and Actions.

Be it

Creating an activity in Pipedrive when an email was sent from Klenty
Assigning an activity for both Person and Deal on a reply
Moving deals to the next stage on reply
Creating an activity for both Person and Deal when there was a meeting booked in Calendly

Klenty reduced the entire busywork down to a click, saving hours and ensuring LearnWorlds' Pipedrive data stayed updated in real-time.

Result

LearnWorlds’ reps focused their time on critical activities, increasing their meeting volume from 120/ month to 160/ month.

“We managed to move from 120 - 160 booked meetings per month, Klenty takes a big part in this success, because now the SDRs are more trained and organized.”

Antonis Askianakis

Head of Sales at LearnWorlds

Conclusion

By adding a system of action to their Pipedrive CRM, LearnWorlds was able to:

Standarize their inbound sales development process
Ensure every rep adhered to a centralized playbook
Book 33% more meetings

Engage

Solutions

How LearnWorlds SDRs
Booked 33% More Meetings

Teams using Klenty

Inbound Sales

Challenges

About LearnWorlds:

Challenge

“LearnWorlds was doing a couple of non-organized, non- centralized stuff”

The Klenty Difference

Favorite Features

Solution

“I like the idea of automation and implementation”

1

Import leads from Pipedrive with a single click

2

Create a standardized outreach process

3

Automatically create activities in Pipedrive based on engagement in Klenty

“We managed to move from 120 - 160 booked meetings per month, Klenty takes a big part in this success, because now the SDRs are more trained and organized.”

Antonis Askianakis

Conclusion

Standardize your sales outreach process and
book more meetings with Klenty

Engage

Solutions

How LearnWorlds SDRs Booked 33% More Meetings

Teams using Klenty

Inbound Sales

Challenges

About LearnWorlds:

Challenge

“LearnWorlds was doing a couple of non-organized, non- centralized stuff”

The Klenty Difference

Favorite Features

Solution

“I like the idea of automation and implementation”

1

Import leads from Pipedrive with a single click

2

Create a standardized outreach process

3

Automatically create activities in Pipedrive based on engagement in Klenty

“We managed to move from 120 - 160 booked meetings per month, Klenty takes a big part in this success, because now the SDRs are more trained and organized.”

Antonis Askianakis

Conclusion

Standardize your sales outreach process and book more meetings with Klenty

How LearnWorlds SDRs
Booked 33% More Meetings

Standardize your sales outreach process and
book more meetings with Klenty